Return Policy

Returns Policy

• Please reach out to us at dustapparelofficial@Gmail.com within 7 days of receiving your order.
• Include in the email:
  • Your order number;
  • Photos, where relevant, of the issues.

 

What happens next?

• We aim to process all requests within 7 working days. 
• If your return or refund request is confirmed, you can return the items to the Tapstich factory at 4730 Littlejohn St, Baldwin Park, CA 91706 in their original packaging.
• Tapstitch will not accept unconfirmed returns.

 

Returned items 

• All returned items should be unused, unworn, and unwashed. 
• Tapstitch does not accept worn, stained, damaged, or altered items. 
• We do not provide freight-to-collect (FTC) service for returning the package; the return shipping cost will be at your own expense.

 

Refund

• If your refund request is confirmed, Dust Apparel will return the money to the account used to pay for the order in the currency it was initially bought in.